Frequently Asked Questions

Can't find what you're looking for? Contact our customer support team

Our customer support team is available Monday through Friday, 9 AM to 6 PM EST. We also offer limited support on weekends from 10 AM to 4 PM EST.
Subscriptions are billed automatically on a monthly or annual basis, depending on your chosen plan. You can manage your subscription and payment methods in your account settings.
Yes, we offer expedited shipping options at checkout. Express shipping typically delivers within 2-3 business days, while overnight shipping guarantees next-day delivery.
We provide support in multiple languages including English, Spanish, French, and German. Our team can assist you in your preferred language during business hours.
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or directly on the carrier site.